Last updated: 26 January 2026

These Terms & Conditions apply to both the use of this website and all photography and videography services provided by Studio Rob (“we”, “our”, or “us”). By accessing this website or booking services with Studio Rob, you (“the Client” or “User”) agree to these Terms & Conditions.

1. Website use & content

• All content on this website, including images, videos, text, branding, and design elements, is owned by Studio Rob unless otherwise stated.
• You may not copy, reproduce, distribute, or reuse any content without written permission.
• Website content is provided for general information only and does not constitute professional or legal advice. While reasonable efforts are made to keep information up to date, Studio Rob does not guarantee accuracy or completeness and reserves the right to modify website content at any time.
• This website may contain links to third-party websites. Studio Rob is not responsible for the content or privacy practices of external sites.

2. Booking & acceptance

• A booking is confirmed once written confirmation is received via email, website booking, or invoice acceptance.
• By confirming a booking, the Client agrees to these Terms & Conditions.
• Studio Rob reserves the right to refuse service at its discretion.

3. Pricing & payment terms

• All prices are in Australian Dollars (AUD) and exclusive of GST unless stated otherwise.
• An invoice will be issued prior to or following the shoot unless otherwise agreed.
• Payment is due within 7 days of the invoice date.
• Late payments may result in suspension of future bookings or delivery of services.
• Studio Rob reserves the right to charge reasonable recovery costs for overdue accounts.

4. Cancellation & rescheduling

• A minimum of 24 hours’ notice is required to cancel or reschedule a booking.
• Cancellations within 24 hours may incur a cancellation fee.
• Weather-related rescheduling, including rain, strong wind, or unsafe drone conditions, is permitted without penalty.
• Studio Rob reserves the right to reschedule or cancel services due to unsafe conditions, illness, equipment failure, or circumstances beyond reasonable control.

5. Property readiness

• The Client is responsible for ensuring the property is clean, accessible, and ready at the scheduled time.
• Studio Rob is not responsible for delays caused by property readiness. Additional time on site may incur extra charges.

6. Turnaround times

• Photography is delivered within 24 hours from completion of the shoot.
• Video is delivered within 72 hours from completion of the shoot.
• Delivery times are estimates and may vary in the event of unforeseen circumstances beyond Studio Rob’s control.

7. Drone services

• Drone services are subject to weather conditions, CASA regulations, and airspace restrictions.
• Studio Rob does not guarantee drone availability for every booking.
• If drone services cannot be provided, a partial refund or adjustment may be offered at Studio Rob’s discretion.

8. Creative discretion

• Studio Rob retains creative control over composition, editing style, music selection, and final deliverables unless otherwise agreed.
• Revisions are limited to minor adjustments. Major re-edits or additional requests may incur extra charges.

9. Usage rights & licensing

• Unless otherwise agreed in writing, the Client is granted a non-exclusive, non-transferable licence to use delivered media for marketing and promotional purposes.
• Media may not be sold, sublicensed, altered, or provided to third parties without written consent from Studio Rob.
• Studio Rob retains full copyright ownership of all imagery and video content and reserves the right to use media for portfolio, website, and marketing purposes.

10. Archiving of deliverables

• Final deliverables are archived for up to 14 days following delivery.
• After this period, files may be permanently deleted. Long-term storage is not guaranteed.

11. Travel fees

• Bookings located more than 30km from Maroochydore may incur a travel fee, which will be confirmed prior to booking.

12. Client responsibility

• The Client warrants they have authority to grant access to the property and approve photography and filming.
• The Client is responsible for obtaining permission from property owners, tenants, or occupants where required.

13. Limitation of liability

• To the fullest extent permitted by Australian law, Studio Rob shall not be liable for loss of business or profits, marketing outcomes, property sale or rental results, delays caused by weather or third-party platforms, or any indirect or consequential loss.
• Studio Rob’s total liability is limited to the value of the services provided.
• Studio Rob is not liable for any loss or damage arising from use of this website.

14. Force majeure

• Studio Rob is not liable for failure or delay caused by events beyond reasonable control, including weather, illness, equipment failure, government restrictions, or natural disasters.

15. Governing law

• These Terms & Conditions are governed by the laws of Queensland, Australia.

16. Amendments

• Studio Rob reserves the right to update these Terms & Conditions at any time. Changes will be published on this page.

17. Contact

• Studio Rob
• Email: info@studiorob.com.au
• Phone: 0423 552 747